Legal

ZappInvoice – Terms of Service

Operated by Hypermint Digital Pty Ltd, Australia | ABN: 67 697 383 887
Effective date: 8 October 2026

Welcome to ZappInvoice. These Terms govern your use of our website, mobile app and related services. By registering, selecting “I Agree”, subscribing or using ZappInvoice, you agree to these Terms.

1. About ZappInvoice

ZappInvoice is operated by Hypermint Digital Pty Ltd (we, us, our), an Australian company. We provide invoicing, quotes, expense tracking, receipt scanning, payment acceptance, Tap to Pay and basic business reporting. We are not a bank, accounting firm, registered tax agent or financial adviser, and do not provide accounting, taxation, legal or financial advice.

2. Who can use ZappInvoice?

You must be at least 18 and legally capable of entering a contract. ZappInvoice is intended for Australian sole traders, freelancers, contractors and small businesses. Provide accurate information, protect your credentials and authorise any person accessing your account. You are responsible for activity through your account except to the extent caused by our breach or applicable law.

3. Your responsibilities

You are responsible for accurate invoices, quotes, pricing, GST treatment and business details; compliance with tax, consumer, invoicing and record-keeping laws; delivery of your goods and services; permission to use customer personal information; independent retention of records; and checking payment, expense and reporting information. ZappInvoice does not guarantee that generated records or calculations satisfy every legal or tax requirement.

4. Subscriptions, pricing and billing

Free and paid plans have the features and usage limits shown in the app or website. Paid subscriptions automatically renew at the disclosed interval until cancelled. You authorise the applicable payment provider to charge disclosed fees and taxes. Upgrades may be prorated; downgrades generally apply at the next renewal. We will give reasonable advance notice of price changes before they take effect.

5. Cancellation and refunds

You may cancel through the available subscription management process. Unless otherwise disclosed, cancellation takes effect at the end of the current paid billing period; paid features remain available until then. We generally do not refund unused subscription periods or changes of mind, but statutory refund rights and remedies under Australian Consumer Law remain unaffected.

6. What happens to my data after cancellation?

When the subscription ends, the account enters read-only mode for 30 calendar days. You can log in and view records but cannot create or modify them. To obtain a copy of available business data, email hello@zappinvoice.com within those 30 days. Self-service export is not available. After 30 days, access ends and data becomes eligible for deletion, subject to applicable legal retention and backup arrangements. You remain responsible for retaining business records required by law. See our Data & Privacy Policy.

7. Payments, Stripe and Tap to Pay

Stripe provides payment processing, subject to its agreements, verification requirements, fees, network rules and restrictions. By connecting Stripe you authorise ZappInvoice to exchange relevant account and transaction data and initiate activities you request or enable, as permitted by your Stripe connection. You remain responsible for goods/services, refunds, disputes, chargebacks, fees, taxes, payout details, surcharge compliance and liabilities under your Stripe agreement. Stripe may control settlement, holds, reversals and restrictions. We do not guarantee successful authorisation or settlement and do not ourselves hold customer funds through this integration.

8. Invoices, GST and financial reporting

You decide whether GST registration is required and ensure your invoices and records comply with Australian law. GST calculations, expense summaries, BAS-related information and reports are administrative tools only. Verify their accuracy and seek qualified advice where appropriate. ZappInvoice does not lodge BAS or tax returns on your behalf unless separately agreed.

9. Receipt scanning and OCR technology

ZappInvoice uses Google Gemini exclusively for optical character recognition (OCR) to extract expense details from uploaded receipts, such as merchant, date and amount. By using the feature you authorise transmission of relevant receipt content to Google Gemini for processing. Results may be inaccurate or incomplete. You must review and confirm extracted information before using it. ZappInvoice does not currently provide other AI functionality.

10. Your data and intellectual property

You retain rights in materials you upload or create. You grant Hypermint Digital Pty Ltd a limited licence to host, process, reproduce and transmit them as reasonably necessary to provide the service, maintain security and comply with law. Our software, branding, designs and related intellectual property remain ours or our licensors’. Do not copy, resell, reverse-engineer or commercially exploit our software except as permitted by law or with permission.

11. Privacy and security

We handle personal information under our Data & Privacy Policy and applicable Australian law. The application server is hosted by Hostinger in Malaysia; MongoDB Atlas and other providers may store or process information overseas. We use reasonable security measures but cannot guarantee uninterrupted or incident-free service. Notify us promptly if you suspect unauthorised account access.

12. Acceptable use

Do not use ZappInvoice for fraud, money laundering, unlawful activity, deceptive invoices, prohibited transactions, infringement of rights, malware, spam, security interference, unauthorised account access or circumvention of plan limits or payment controls. We may reasonably restrict or suspend access to investigate misuse, prevent harm or meet legal or payment-provider obligations.

13. Service availability and changes

We aim for reliable service but cannot guarantee uninterrupted or error-free operation. Maintenance, updates, outages, security incidents and third-party failures may affect availability. We may reasonably improve, modify or discontinue features, giving reasonable notice of material adverse changes to paid services where practicable. Statutory rights remain unaffected.

14. Suspension and termination

We may suspend or terminate for material breach, fraud, unlawful activity, security risks, non-payment or legal/provider requirements. Where reasonable, we will give notice and an opportunity to resolve the issue. Immediate suspension may be necessary to protect users or the service. Accrued obligations survive termination.

15. Consumer Guarantees and Limitation of Liability

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation. To the maximum extent permitted by law, Hypermint Digital Pty Ltd’s total liability arising from or relating to ZappInvoice is limited to subscription fees paid by the affected customer during the three months immediately preceding the event giving rise to the claim. This limitation does not apply to liabilities that cannot legally be limited. To the extent permitted by law, ZappInvoice is not responsible for losses arising from inaccurate user information, unlawful account activity, customer disputes or failures of third-party services beyond our reasonable control, except where ZappInvoice is legally responsible.

16. Indemnity

To the extent permitted by law, you indemnify Hypermint Digital Pty Ltd against reasonable third-party claims, losses and expenses arising directly from your unlawful use, infringement of third-party rights or material breach of these Terms. This does not apply to the extent caused or contributed to by our negligence, breach or unlawful conduct.

17. Third-party services

Our service integrates with independent providers including Stripe, Microsoft and Google. Separate provider terms may apply. We are not responsible for their independent acts or omissions except where required by law or arising from our own failure to meet our obligations.

18. Changes to these Terms

We may update these Terms for legal, security, product or service changes. We will provide reasonable advance notice of material adverse changes to rights or obligations. If you do not accept a material change, you may cancel before it takes effect, subject to law and available remedies.

19. Disputes and governing law

These Terms are governed by New South Wales law. Contact hello@zappinvoice.com to attempt good-faith resolution. Either party may pursue available remedies through a court or tribunal with jurisdiction. Consumer rights are not restricted.

20. General provisions

If a provision is unenforceable, the remainder continues to the extent permitted by law. Non-enforcement is not a waiver. You may not transfer your account or contractual rights without our consent, not to be unreasonably withheld. These Terms, the Data & Privacy Policy and applicable plan or payment terms govern use of ZappInvoice.

21. Contact us